Implement job redesign to create quality and meaningful careers in the Retail Sector

The Job Redesign Framework for Retail guides retailers in implementing Job Redesign to review their employees’ job scopes in order to improve productivity and efficiency, optimise workforce and improve job attraction and retention. It will also assist retailers in equipping employees with the right skills to deliver an optimal retail experience to meet evolving customer needs amidst the highly competitive retail landscape.

As retailers innovate and adopt technology to provide unique, engaging shopping experiences that transit seamlessly from offline to offline and vice versa, these initiatives will also assist them in automating repetitive tasks and redeploying existing employees to higher-value roles to support their business transformation.

Who is this for:

Job Redesign for the Retail sector is open to retail organisations who are keen to become manpower-lean through job redesign to improve work processes for their workforce.

How you can benefit:

  • Adopt technology and redesign job roles to enhance productivity
  • Equip employees with the right skills to deliver better shopping experiences for consumers
  • Attract and retain talent through redesigned, quality job roles

Implementation resources:

The following resources are available to help Retail enterprises embark on and sustain job redesign efforts:

  • Job Redesign Framework for Retail guides retailers in reviewing their employees’ job scopes, enabling them to improve productivity and efficiency, optimise workforce, and improve job attraction and retention. Specifically, it helps retailers go through three phases of job redesign:
  •        1. Diagnose – Identify problem areas and define the job redesign plan;

           2. Redesign – Select job redesign solution and create implementation and communications plans;

           3. Implement – Deploy solution and measure outcomes

           Click here for the Retail Job Redesign quick guide.

You will find comprehensive self-help resources to kickstart job resign projects, covering templates to implement job redesign, recommended pre-fitted solutions, and access to resources including funding and professional consultancy services.

Read More